TERMS OF SERVICE
1.) Account Setup
We will setup your account after we have received payment and
we and/or our payment partner(s) have screened the order(s)
incase of fraud. It is your responsibility to provide us with an
email address if the email is @ the domain(s) you are signing up
under is a new domain. It is also your responsibility to make a request to your old domain registrar to point current domain(s) to our name servers that you wish to be
active on your new CTK Hosting, Inc. account(s). All of your Domain Name(s) that you reserve through CTK Hosting, Inc. will
automatically point to our name servers, saving you alot of time and hassle. It is the industry standard that it can take up to 1 week for your domain(s) to propagate on the world wide web's servers where the internet can see them pointing to your account on our name servers. However you will be able to see your uploaded web site immediatly via our static IP address /~your username/ and by following the instructions you will be receiving in your welcome email after ordering. Thank You.
All services provided by us may only be used for lawful
purposes. This includes, but not limited to: copyrighted
material, material we judge to be threatening, anti-United States Of America, obscene, or
Examples of unacceptable material:
Hack programs And Archives
Or Anything Else That CTK Hosting, Inc., as a Christian And Pro United States of America Based Company, Has The Sole Reserved Right To Deem Unacceptable, Improper, Or Immoral.
3.) Zero Tolerance Spam Policy
We take a zero tolerance stance against sending of
unsolicited e-mail, bulk emailing, and spam. "Safe lists" and
"double optin" will be treated as spam. Any user who sends out
spam will have their account terminated without notice.
We reserve the right to require changes or disable as
necessary any web site, account, database, or other component
that does not comply with this policy, at its sole discretion.
We also reserves the right to make any such modifications in an
emergency at our sole discretion.
We reserve the right to charge the holder of the account
used to send any unsolicited e-mail a clean up fee. This cost of
the clean up fee is left entirely to the discretion of
CTK Hosting, Inc. All rights reserved.
4.) Payment Information
You agree to supply appropriate payment for the services
received from us, in advance of the time period during which
such services are provided. You agree that until and unless you
notify CTK Hosting, Inc. of your desire to cancel any or all
services received, those services will be billed on a recurring basis:
monthly, quarterly, semi-annually, annually, bi-annually, etc.
We reserve the right to change the payment amount and
any other charges at anytime without notice to you.
5.) Backups and Data Loss
Your use of the service is at your sole risk. We are not
responsible for files and data residing on your account. You
agree to take full responsibility for files and data transferred
and to maintain all appropriate backup of files and data stored
on our servers.
6.) Cancellation and Refunds
We reserve the right to cancel the account at any time.
Customers may cancel at any time. We give you an
limited 30 day money back guarantee from the date of initial order on managed shared
hosting not including reseller solution's. Refund requests after 30 days
will be be subject to CTK Hosting, Inc. Approval, if approved will always be at a prorated amount, and allways have a $25.00 Early Cancellation Fee added to account. We reserve the right to charge account at our retail rates for any discounts or promotional /special offers given to cancelling customer at initial sign-up or during total life of account. For example:
At initial order we offer _2_ FREE Domain Names with the purchase of any Annual Hosting Plan. If you cancel before that annual hosting plan you ordered is up, you will be charged our retail prorated amount for the _2_ FREE Domain Names given to you.
Only first-time accounts are eligible for a refund. For
example, if you've had an account with us before, cancelled and
signed up again, you will not be eligible for a refund or if you
have opened a second account with us.
7.) Resource Usage
Users may not initiate the following:
a) Use 25% or more of system resources for longer then 90
seconds. There are numerous activities that could cause such
problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run any type of interactive real-time chat applications
that require server resources. Remotely-hosted services are
c) Run stand-alone, unattended server-side processes at any
point in time on the server. This includes any and all daemons,
such as IRCD.
d) Run any software that interfaces with an IRC (Internet
Relay Chat) network.
e) Run any gaming servers such as counter-strike, half-life,
battlefield 1492, etc
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This
allowance varies depending on the hosting package you purchase.
Should your account pass the allocated amount we reserve the
right to suspend the account until the start of the next
allocation, suspend the account until more bandwidth is
purchased at an additional fee, suspend the account until you
upgrade to a higher level of package, terminate the account
and/or charge you an additional fee for the overages.
We reserve the x`sole right to keep the account in suspend status until
overage charges are verified paid in full. Unused data transfer in one
month cannot be carried over to the next month.
We reserve the right to terminate your account at anytime including but not limited to
fraudulent or other unacceptable use of your account as outlined in section 2 of this Terms
Of Service document (T.O.S). You are responsible as a reseller to ensure your resold accounts or
customers adhere to every detail of this T.O.S document as well. CTK Hosting, Inc. reserves the
right to review reseller's resold accounts to ensure complete compliance all T.O.S. guidelines. In no way perceived or implied shall a reseller contact, resell, sell, or try to take any of CTK Hosting, Inc, CTK Software, Inc., or any of it's
subsidiaries current, potential, or marketed clients away from the CTK Software, Inc., CTK Hosting, Inc., or any of it's subsidiaries or CTK Hosting, Inc. reserves the sole right to pursue legal action to recover any revenues lost now and in the future and recieve legal protection as your acceptance
of this T.O.S will also stand for you full agreement and bind you to these terms and conditions.
10.) Money back Guarantee
On reseller account, dedicated servers, and colocation no full refund will be
honored, the any money back guarantee does not apply. We
reserve the right to refund a prorated amount or no refund at
11.) Price Change
We reserve the right to change prices listed
on our site, and the right to increase the amount of resources
given to plans at any time.
Customer agrees that it shall defend, indemnify, save and
hold us harmless from any and all demands, liabilities, losses,
costs and claims, including reasonable attorney's fees asserted
against us, its agents, its customers, officers and employees,
that may arise or result from any service provided or performed
or agreed to be performed or any product sold by customer, its
agents, employees or assigns. Customer agrees to defend,
indemnify and hold harmless any liabilities arising out of; (1)
any injury to person or property caused by any products sold or
otherwise distributed in connection with us; (2) any material
supplied by customer infringing or allegedly infringing on the
proprietary rights of a third party; (3) copyright infringement
and (4) any defective products sold to customers from
CTK Hosting, Inc.'s servers.
We will not be responsible for any damages your property, business, or organization may
suffer. We make no warranties of any kind, expressed or implied
for services we provide. We disclaim any warranty or
merchantability or fitness for a particular purpose. This
includes loss of data resulting from delays, no deliveries,
wrong delivery, and any and all service interruptions caused by
us and our employees.
14.) Ordering any CTK Hosting, Inc. product or services acknowledges and stands as you or your company's full acceptance and agreement of this Terms Of Service [T.O.S]
15.) Changes to the Terms of Service
We reserve the right to revise its policies at any time
Back To The Top